Frequently Asked Questions

Q: Can we buy directly from you?
Yes! Visit our Online Store!

Q:Do you ship to AFO/APO's?
A: No - not at this time.

Q:What is your return policy?
A: Returns are only accepted with an RMA (Returned Merchandise Authorization number) and subject to a 20% restocking fee.

Q: Where can I use these products?
A: Anywhere you have damaged Asphalt or Concrete, especially where conventional repair methods have failed.

Q: How can I get the polymer off my hands?
A: Gloves should be worn at all times when handling polymer. Should the polymer contact your skin wash off with Windex or any household ammonia-based product.

Q: How deep a hole can I fill?
A: FloMix and FlexSet has been used on repairs as deep as 12" with appropriate preplaced aggregate in lifts though at that depth they are not always cost effective.

Q: Can I use FloMix or FlexSet to build a speed bump, curb, or ramp?
A: No - material is too flowable and won't hold shape.

Q: I didn't use all the product in the bucket, can I use the remaining material later?
A: No - all material must be used at one repair site. Material will set up in the bucket after 20-30 minutes.


Q: Are FloMix repairs environmentally safe?
A: Repairs are environmentally safe because NO toxic wastes are generated. With no pavement removal, no waste asphalt is generated.

Q: Are FloMix repairs waterproof or chemically-resistant?
A: FloMix seals, waterproofs and fuel-proofs asphalt. It is unaffected by dilute acids and bases, gasoline, diesel, aviation fuel, antifreeze, or lubricating oils and is insoluble in most solvents and chemicals.

Q: Are FloMix repairs slippery?
A: The sand topping placed over FloMix creates a high-traction surface with a high coefficient of friction whether wet or dry.

Q: Do FloMix repairs hold up to snow plows?
A: Snowplows will not damage properly-applied, flush-to-grade FloMix repairs.

Q: Does FloMix stop water erosion of asphalt?
A: Asphalt deteriorates quickly with repetitive water runoff found at car washes, outside restaurant kitchens, and with landscape irrigation. Water damage to asphalt stops when asphalt is resurfaced with FloMix.

Q: Can FloMix be used in large areas subjected to chemical spills?
A: Resurfacing asphalt with FloMix protects asphalt from cooking oil, oil dripping from cars, fuel, chemical, and toxic-waste spillage. Fuel storage & toxic waste sites, secondary containment, service stations, fast food restaurants, airport runways & aprons, parking lots and parking structures are typical asphalt installations that benefit from resurfacing with FloMix.

Q: Can FloMix repairs be used before placing asphalt overlays?
A:FloMix asphalt repair of wide cracks, raveling, and alligatoring prior to overlaying, chip sealing, slurrying, or seal coating can provide substantial savings compared to conventional labor-sensitive grinding and dig outs with hot-mix repairs. Load-bearing FloMix repair stops reflective cracks for asphalt overlays.

Q: Are FloMix repairs affected by hot asphalt overlays?
A: FloMix repairs are NOT affected by hot asphalt overlays. There is no softening and no melting. Asphalt overlays, chip and slurry seals and micro-paving bond to FloMix repairs.

Q: Can all asphalt damage be repaired successfully with FloMix?
A: No. With severe base damage, asphalt repairs with FloMix are not durable. FloMix repairs are not recommended over asphalt that has deteriorated, because it is structurally inadequate.


Q: What is the difference between a repair done with FlexSet or FloMix and one that utilizes PolyFlex DS?
A: FlexSet and FloMix come in a pre-packaged kit with pre-measured amounts of chemical and specially-coated aggregate. This ensures that you always get the right chemical mix and correct ratio of aggregate-to-polymer. Using polymer-coated aggregate provides excellent flowability of the polymer-aggregate slurry, and assures the best physical properties in the finished repair.

PolyFlex DS has the capability to be used for concrete or asphalt repair.  You may use almost any type of aggregate that is available locally, however it is essential that the aggregate be very clean, free of dust & debris, and dry, with minimal or no residual moisture. You will need to carefully measure PolyFlex chemical and aggregate to achieve the correct ratio. It is also important that you do adequate testing for your specific application. Performance may vary depending on the type of aggregate used and the type of end use.

FloMix/Flexset Catalyst

FloMix/Flexset Catalyst is supplied as a courtesy to our customers. For most applications of FlexSet and FloMix, no catalyst is required. At 72 degrees ambient temperature, cure is quite fast, typically less than a half hour. As temperatures drop, cure slows. Catalyst is added to speed cure so the repair area can be returned to traffic quickly. Under conditions where long traffic closures are impossible, catalyst may be added to speed cure, reducing traffic closure times even when temperatures are high.

Catalyst does NOT act as a hardener and the finished product will cure to the same properties as when catalyst is not used. Catalyst should be used in night closures or where ambient temperatures have dropped below 50 degrees. Catalyst should be used cautiously and sparingly in higher temperatures as a full cure could be reached before you place the mix.

USE: To use catalyst place contents of bottle into B side and shake vigorously. Never use more than 2 catalyst bottles per 1/2 gallon B side. For slight cure time increases use only 1/2 bottle of catalyst.

Unanswered Questions? Call Us: 1-855-9FillPro (1-855-934-5577)