Questions and answers
Common questions about FloMix, FlexSet, PolyFlex DS, catalyst, ordering and returns. Still have a question? Call 1-855-9FillPro.
General
Can I buy directly from you?
Yes. Call us at 1-855-9FillPro (1-855-934-5577) or email info@fillproindustries.com to place an order. Browse the product catalog for sizes and pricing.
Do you ship to APO/FPO addresses?
No, not at this time.
What is your return policy?
Returns are only accepted with an RMA (Returned Merchandise Authorization) number and are subject to a 20% restocking fee. See Customer Service for details.
Where can I use these products?
Anywhere you have damaged asphalt or concrete, especially where conventional repair methods have failed.
How can I get the polymer off my hands?
Wear gloves at all times when handling polymer. If it contacts your skin, wash it off with Windex or any household ammonia based cleaner.
How deep a hole can I fill?
FloMix and FlexSet have been used on repairs as deep as 12" with appropriate preplaced aggregate, placed in lifts, though at that depth they are not always cost effective.
Can I use FloMix or FlexSet to build a speed bump, curb or ramp?
No. The material is too flowable and won't hold its shape.
I didn't use all the product in the bucket. Can I use the rest later?
No. All of the material must be used at one repair site. It sets up in the bucket after 20 to 30 minutes.
FloMix
Are FloMix repairs environmentally safe?
Yes. No toxic waste is generated, and with no pavement removal there is no waste asphalt.
Are FloMix repairs waterproof or chemical resistant?
FloMix seals, waterproofs and fuel proofs asphalt. It is unaffected by dilute acids and bases, gasoline, diesel, aviation fuel, antifreeze and lubricating oils, and is insoluble in most solvents and chemicals.
Are FloMix repairs slippery?
No. The sand topping placed over FloMix creates a high traction surface with a high coefficient of friction, wet or dry.
Do FloMix repairs hold up to snow plows?
Snow plows will not damage properly applied, flush to grade FloMix repairs.
Does FloMix stop water erosion of asphalt?
Asphalt deteriorates quickly with repeated water runoff at car washes, outside restaurant kitchens and from landscape irrigation. Water damage stops when the asphalt is resurfaced with FloMix.
Can FloMix be used on large areas exposed to chemical spills?
Resurfacing asphalt with FloMix protects it from cooking oil, oil dripping from cars, fuel, chemical and toxic waste spills. Fuel storage and toxic waste sites, secondary containment, service stations, fast food restaurants, airport runways and aprons, parking lots and parking structures all benefit from FloMix resurfacing.
Can FloMix repairs be used before asphalt overlays?
Yes. Repairing wide cracks, raveling and alligatoring with FloMix before overlaying, chip sealing, slurrying or seal coating can save substantially compared with labor heavy grinding and dig outs with hot mix. Load bearing FloMix repairs stop reflective cracks in asphalt overlays.
Are FloMix repairs affected by hot asphalt overlays?
No. There is no softening and no melting. Asphalt overlays, chip and slurry seals and micro paving all bond to FloMix repairs.
Can all asphalt damage be repaired with FloMix?
No. With severe base damage, FloMix repairs are not durable. FloMix is not recommended over asphalt that has deteriorated to the point of being structurally inadequate.
PolyFlex DS
What is the difference between a FlexSet or FloMix repair and a PolyFlex DS repair?
FlexSet and FloMix come in pre packaged kits with pre measured chemical and specially coated aggregate. You always get the right chemical mix and the correct ratio of aggregate to polymer. The polymer coated aggregate gives the slurry excellent flow and the finished repair the best physical properties.
PolyFlex DS can be used for concrete or asphalt repair with almost any locally available aggregate, but the aggregate must be very clean, free of dust and debris, and dry, with little or no moisture. You will need to carefully measure the PolyFlex chemical and the aggregate to get the correct ratio, and test for your specific application. Performance varies with the type of aggregate and the end use.
FloMix and FlexSet catalyst
What does the catalyst do?
Catalyst is supplied as a courtesy. Most FlexSet and FloMix applications need no catalyst. At 72 degrees cure is fast, typically under half an hour, and it slows as temperatures drop. Catalyst speeds the cure so the area can return to traffic quickly. Where long traffic closures are impossible, it can also shorten closures when temperatures are high.
Catalyst does not act as a hardener. The finished product cures to the same properties with or without it. Use catalyst for night closures or when the temperature drops below 50 degrees. Use it cautiously and sparingly in higher temperatures, since the mix could fully cure before you place it.
How do I use the catalyst?
Add the contents of the bottle to the B side and shake vigorously. Never use more than 2 catalyst bottles per 1/2 gallon B side. For a slight cure time increase, use only 1/2 bottle.
Unanswered questions?
Call us Mon to Fri, 9 to 5 ET, or send an email any time.